PROFILE

High School - Administrative Economic

Febres Cordero La Salle College 

2019 - 2022

Digital Marketing student in Greystone College, with a proven background in Customer Service and creation of Social Media Content. Recognized as a dedicated professional, creative, able to perform in pressure environments, adaptable, and committed to delivering outstandingresults. Looking forward to working with a Social Media Content Creator to maximize skills and fuel growth toward shared objectives.

• Multitasking

• Communication

• Teamwork

• Creativity

• Problem-solving

• Work under pressure

Vancouver, BC

EDUCATION

Diploma - Digital Marketing

Greystone College

2025 - 2026

• Microsoft Office

• Canva

• Social Media

• Mail

• Video Creator

• Photography

WORK EXPERIENCE

Retail Sales

Tendam - Women Secret 

OCT 2024 - JAN 2025

• Provided outstanding customer service, driving sales and enhancing client satisfaction in the lingerie sector.

• Efficiently managed cash transactions and inventory, ensuring optimal product availability and organization.

• Played a key role in sales promotions, consistently exceeding monthly sales targets.

Front Desk and Social Media Creator

Mandarina Nail Salon

NOV 2020 - MAY 2023

• Managed social media accounts, creating engaging content to promote services and attract clients.

• Handled cash register operations and oversaw inventory and order management.

• Processed employee payments, ensuring smooth and timely payroll.

• Contributed to efficient daily operations, enhancing skills in business management, customer service, and team coordination.

• Spanish 

• English

KEY SKILLS

LANGUAGE

XIMENA ALCALA BASURTO